09th Jan 2020


Bushfire crisis Australia Post mail delivery service update

09th Jan 2020

With a number of dangerous fires still burning and worsening conditions forecast, the bushfire crisis continues to devastate our landscape, communities and wildlife.

Naturally, mail deliveries are impacted and we are working closely with Australia Post to monitor the situation and be able to provide accurate, updated information to our clients.

National Account Director at mmw3degrees, Elvira Kusnierz, said:

“As always, we encourage clients to contact the Customer Service team as early as possible in the planning process.

“Our data team can support by ensuring that campaigns are only mailed in areas where Australia Post is able to deliver. We are also looking at multi-channel options with our digital team in some cases where mail is not possible in the short term.”

If you are considering a direct mail campaign, please call your mmw3degrees Customer Service Team contact for the latest advice.

ACT and Canberra deliveries

Last week, Australia Post suspended its services in Canberra and across the ACT as the city’s air quality reaching more than 20 times above the level considered hazardous. As high temperatures trapped smog in the air, Australia Post took the decision to cancel deliveries until conditions improved.

A list of postcodes affected and the latest on Australia Post deliveries during the bushfire crisis can be found here.

Supporting affected communities

Australia Post outlets across Australia continue to accept donations for the Red Cross Disaster Relief and Recovery Fund to support bushfire affected communities.

All donations made will help Red Cross provide assistance to affected communities through their emergency volunteers, providing psychological first aid, working at evacuation centres and helping people to get in touch with their loved ones.

“It’s an extremely emotional time and our thoughts are with the many people impacted by the devastation of these bushfires,” said Nicole Sheffield, Executive General Manager of Community and Consumer, Australia Post.

“Australia Post has a large presence in rural and remote Australia and I want to recognise and give my heartfelt thanks to our people on the ground who are playing a critical part in supporting their communities.”

Anyone wishing to donate to Red Cross emergency service teams can do so by visiting an Australia Post outlet, online at www.redcross.org.au or by calling 1800-RED-CROSS (733 276) (Monday to Friday 9am to 5pm).

For more information about mmw3degrees direct mail services click here.