Our story

It’s our people that make mmw3degrees stand out from the crowd.

Working with mmw3degrees is different because of the team’s commitment to customer service, experience and willingness to go the extra mile.

To read what our customers have to say about working with us, click here.

We believe that our focus on providing excellent customer experience and continuous improvement is why mmw3degrees has stood the test of time and grown to become the success that it is today.

Our owner, founder and Managing Director, Laurie Griffiths, launched mmw3degrees under its original name of Mail Marketing Works back in 1995, in the early days of direct mail in Australia.

His aim was to offer marketers better customer service than they could get from any other mailing house. One of his early clients told him that he’d better make life easy for her, or she would make life very difficult for him! To this day, we have that same underlying purpose of making life easier for marketers, delivering excellent customer experience and the multi-channel direct marketing strategies for some of Australia’s biggest brands.

Embracing digital

With the rise of digital marketing, Mail Marketing Works decided it was time for a name change to reflect our growing range of multichannel solutions – email, messaging, web and app builds and more. We were still mmw and we were still helping our clients get closer to their customers. We wanted a name that reflected all that, and also how technology now allows us to cut the six degrees of separation between people to just three degrees. And that’s how we became mmw3degrees.

mmw3degrees today

Today, direct mail is still proudly at the core of our multichannel offering. We remain Australia’s leading mailing house. There is a resurgence of interest in print and mail in the industry and we are investing in our technology and people to make sure we stay at the forefront of the new era.

We offer a new level of personalisation with stunning colour images personalised to each customer. Campaigns are smaller, more segmented and more targeted and there is an increasing demand for higher-end finishes to stand out. Mail works together with brands’ digital presence, sustainably driving engagement and results.

A mailing house with a vision

What does the future hold? We have been proudly supporting Australian marketers for 25 years. As marketing continues to evolve, we are looking forward to spearheading the innovations to come. Today’s goal is to provide an excellent experience for our customers. Tomorrow’s goal is to improve on what we did today.

Why are we different?

  • Genuinely passionate about customer service
  • Committed to quality with ISO-9001 compliance
  • Sydney mailing house with 25 years’ experience
  • Highest data security standards with PCI-DSS certification
  • Consultative partners, maximising efficiencies and savings
  • Only mailing house in NSW with Iridesse production press
  • Print and personalise in metallics, white and clear
  • Multi-channel, combining digital and traditional
  • Pharmaceutical Division approved for recalls
  • Mailing house and print production on site

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Stats for the skim readers

Years of experience

25

Emails per day (million)

9

SMS per day (million)

9

Mail packs per week (million)

5

Offset printed annually (million)

120

Jobs per year

12,100